Email Client Configuration
New email settings:
|Username:||Use your complete email address|
|Incoming Host Name||server.trentstudios.com|
|Outgoing Host Name||server.trentstudios.com|
|Password:||Use the email account’s password.|
IMAP, POP3, and SMTP require authentication.
How to check email via a browser
In any browser, preferably not Internet Explorer or AOL, go to http://webmail.domainname.com ( replace domainname.com with your actual domain name )
Enter your email address as your username.
Enter the password for the email account you want to check.
Create or edit email account/address
To create an email account or address, log-in to your Domain Administrator at http://trentstudios.com:8443
Click the Mail tab.
To create a new email account/address, click Create E-mail Address.
Enter the email address and password.
To edit an email account/address, click on the email address you want to edit.
There are other tabs for Forwarding, Email Aliases, Auto-Reply, and Spam Filter, if you need any of those services.
Returned email: relay access denied
If you're getting a returned email that says something like 'Relay access denied' or 'does not allow relaying', check the setting for your email account in your email program. The server requires authentication for sending, so make sure that option is on. In Outlook, you can 'Use same settings as incoming'.
For other settings, see FAQ Email Client Configuration at http://www.trentstudios.com/2013/06/email-faqs/
How to view quarantined email/spam?
Enter your email address (this is the email address @ your domain name, not your gmail account or yahoo account, etc.) & your password. If you don't have a password yet, click on "Forgot your password or need to create a password?” you can create a new password.
This console is where quarantined emails are held. Quarantined emails are emails that are most likely spam. Email that is 100% probable of being spam is flat-out denied and you won’t ever see it.
To view quarantined email, click on the Email Protect tab, then the Quarantine tab.
From the Search Criteria section, Domain drop-down menu, select your domain name. All quarantined emails will now appear.